Shipping Policy
We at Jimmy Luxury strive to deliver products purchased from us in excellent condition and in the fastest time possible. The estimated delivery time is 3-7 days from the date of purchase depending upon the location of the delivery.
To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:
Provide complete address details with House
Number, Floor, Street Name and Locality along with a Landmark.
Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.
In case of Cash on Delivery orders, please make sure someone is available at the shipping address to pay cash by tendering exact change. If you receive a damaged parcel, please DO NOT accept it and inform us at support@jimmyluxury.in (9AM - 6PM)
Note: We make sure that all the parcels are perfectly boxed and wrapped with security tapes when they are dispatched from our order-processing unit. However, it goes through a lot of processes at the courier company's end before reaching you. We urge you to not accept any damaged shipments, in which case it will be your responsibility if a product is missing.
A shipping charge of INR 60 will be applicable to all orders under 3999. The shipping charges will remain the same irrespective of the size of the order. Each order placed can be shipped only to a single shipping address. If you wish to ship products to different addresses, you shall place multiple orders.
*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
Cancellation Policy
You can cancel an order if it has not been shipped from our warehouse. Send a request to support@jimmyluxury.in. Any amount paid will be credited into the same payment mode using which the payment was made in the given time for each mode. The amount will reflect back in your account in 4-7 days. However, if your order has been shipped, it cannot be canceled and the return policy mentioned below is applicable.